Accessibility and Special Needs

By law, all Canadian transportation carriers such as airlines, railways and ferries are required to ensure that travellers with disabilities do not encounter undue obstacles while using their services.

Public buildings have ramps, properly equipped washrooms and automatic doors. Many commercial buildings have similar facilities. At all public buildings and shopping malls, parking spaces for the vehicles of persons with impaired mobility are designated and reserved. Vehicles using these spaces are required to display a disability sign in the vehicle window.

Watch for the Access Canada logo identifying inspected and rated accommodations offering services for persons with disabilities.

A person with a disability accompanied by a guide animal has the same rights, privileges and obligations as a person not accompanied by an animal. A fee may not be charged for a guide animal accompanying a person with a disability.

For more information, please visit the Victoria Disability Resource Centre.